DELIVERY POLICY

Seller Information

Title	:	LEBON (Henceforth (Hereinafter referred to as LEBON or “SELLER”)
Address	:	Title: LH CREATIVE DECORATION INC.
Telephone	:	Tel: 0 530 382 49 60
Email address	:	info@lebon.com.tr
Product return address	:	Address: KALABAK NEIGHBORHOOD, ŞEHİT KEMAL STREET, NO: 31, URLA/IZMIR

Buyer Information

Name Surname	:
Address	:
Telephone	:
E-mail	:

ARTICLE 3 Subject

The subject of this Preliminary Information Form ("Form") is to inform you, in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts published in the Official Gazette dated November 27, 2014, and numbered 29188, regarding the sale and delivery of the Products ("Products") whose specifications and sales prices are stated below.

ARTICLE 4 Basic Characteristics of the Goods Subject to Sale and Payment Information

4.1. The description of the products, unit price, quantity, and payment terms are as stated below, and this information has also been confirmed by the Buyer.

4.2. Shipping costs will be paid by the Buyer. This excludes any special offers or arrangements the Seller may provide to the Buyer regarding shipping costs.

ARTICLE 5 Duration of Validity of Commitments

The prices stated in Article 4.1 are the selling prices. Advertised prices and offers are valid until updated or changed. Prices advertised for a limited time are valid until the end of the specified period.

ARTICLE 6 Delivery of Products

6.1. The products will be delivered to the delivery address specified by the Buyer, or to the person/organization at the address indicated, packaged and in good condition along with the invoice, within 5-10 days at the latest from the order date.

6.2. If the Products are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the recipient refuses delivery.

6.3. The Buyer is obligated to inspect the Products upon receipt and to immediately notify the Seller of any defects found.

ARTICLE 7 Right of Withdrawal

7.1 In distance contracts relating to the sale of goods, the buyer may exercise the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the product to himself or to the person/entity at the address indicated, without incurring any legal or criminal liability and without giving any reason. The withdrawal period shall be determined as follows: a) For goods that are the subject of a single order but delivered separately, the day the consumer or a third party designated by the consumer receives the last item; b) For goods consisting of multiple parts, the day the consumer or a third party designated by the consumer receives the last part; c) For contracts where the goods are delivered regularly over a certain period, the day the consumer or a third party designated by the consumer receives the first item.

7.2 The Buyer may notify the Seller of their withdrawal within 14 (fourteen) days by registered mail to the address specified in Article 1, by email, or via the Call Center Number. Following this notification, the Seller may contact the Buyer to arrange for the product to be collected from the Buyer. However, unless the Seller makes such an offer, the Buyer must return the purchased product to the Seller's address specified in Article 1 within 10 (ten) days of notifying the Buyer of their withdrawal.

7.3 In order for return transactions to be processed, the relevant sections on the invoice sent to the Buyer, which includes the return section, must be completely filled out and signed before being sent to the Seller.

7.4 Products to be returned must be delivered with their box, packaging, and any standard accessories.

7.5 The Seller is obligated to return the total amount (the sum of all payments made by the Buyer to the Seller) and any documents obligating the Buyer to any debt, to the Buyer, within a maximum period of 14 (fourteen) days from the date of receipt of the cancellation notice.

7.6 The shipping cost for products returned due to the right of withdrawal is covered by the Seller. After the Buyer exercises their right of withdrawal and notifies the Seller accordingly, the product will be collected by the Seller via UPS, the Seller's contracted shipping company. In this case, the Buyer will not be required to pay the shipping cost. However, if the Buyer wishes to return the product themselves, they must send it to the Seller via UPS, the Seller's contracted shipping company, with the shipping cost payable by the recipient. Otherwise, the Buyer is obligated to pay the shipping cost. However, if UPS does not have a branch in the Buyer's place of residence, the Seller cannot request the shipping cost from the Buyer.

7.7 A decrease in the value of the goods received or the existence of a reason that makes return impossible does not prevent the exercise of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the consumer must compensate the Seller for the value of the goods or the decrease in value. Changes and deteriorations caused by the customary use of the goods are not considered a decrease in value.

ARTICLE 8 Products for which the Right of Withdrawal Cannot Be Exercised

The Buyer may not exercise the right of withdrawal in the following cases:

Unless otherwise agreed by the parties, the consumer cannot exercise the right of withdrawal in the following contracts:

a) Contracts relating to goods prepared according to the consumer's wishes or personal needs.
(b) Contracts for the delivery of perishable goods or goods that may expire.
c) Contracts relating to the delivery of goods whose protective elements such as packaging, tape, seal, or wrapping have been opened after delivery, and whose return is not suitable for health and hygiene reasons.
d) Contracts relating to goods that, after delivery, are mixed with other products and are by their nature impossible to separate.
e) Contracts relating to books, digital content, and computer consumables presented in a physical medium, if the protective elements such as packaging, tape, seal, or wrapping have been opened after delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under a subscription agreement.
g) Contracts relating to services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer.
h) Contracts relating to services that have begun to be performed with the consumer's consent before the expiration of the withdrawal period.

ARTICLE 9 General Provisions

9.1 The Buyer declares that they have read and are aware of the essential characteristics of the Product subject to sale, the sales price including taxes, shipping/delivery costs, payment method, and preliminary information regarding delivery in this Form, and that they have provided the necessary written confirmation.

9.2 By confirming this Form in writing, the Buyer confirms that, prior to the conclusion of distance contracts, they have received accurate and complete information from the Seller regarding the address, essential characteristics of the ordered Products, the price of the Products including taxes, shipping/delivery costs, payment and delivery information.

9.3 The Seller cannot be held responsible for any problems arising from the fault of the shipping company during the delivery of the Products to the Buyer, resulting in the ordered Products not being delivered to the Buyer.

9.4 The Seller is responsible for ensuring that the Products are delivered in good condition, complete, conforming to the specifications stated in the order, and with any warranty documents and user manuals, if applicable.

9.5 If the Seller determines, for justifiable reasons, that the Products cannot be supplied before the scheduled delivery date, it may supply a different Product of equal quality and price, provided that the Buyer is informed and their written consent is obtained.

9.6 If delivery of the Products becomes impossible, the Seller shall immediately notify the Buyer and refund all payments received, including any delivery costs, within 14 (fourteen) days of the notification date.

9.7 If, for any reason, payment for the Product is not made or is cancelled in the bank records, the Seller shall be deemed released from all obligations arising from this agreement, including but not limited to the obligation to deliver the Product.

9.8 If the Buyer fails to pay the Seller for the Products for any reason, the Buyer shall return the Products to the Seller at their own expense within 3 days of the Seller's notification. The Seller reserves all other contractual and legal rights, including the right to pursue the collection of the Product price.

ARTICLE 10 Complaints and Resolution Methods

The Buyer may submit all suggestions and complaints regarding the goods or services subject to sale to the Seller via the Call Center Number and e-mail address specified in Article 1. The Seller aims to resolve the issue by examining all complaints and suggestions submitted by the Buyer within legal limits. All rights of the parties arising from the Law and relevant Regulations are reserved.

ARTICLE 11 Competent Court

Sellers may submit complaints and objections to the consumer dispute resolution committee or consumer court in the place where they purchased the goods or services or where they reside, within the monetary limits determined annually in December by the Ministry of Customs and Industry.

ARTICLE 12 Other Provisions

Once this Preliminary Information Form has been read and accepted electronically by the Buyer, the process of establishing the Distance Sales Agreement will begin.

I confirm that I have received the preliminary information stated in this Preliminary Information Form.